Privacy Policy

This Privacy Policy governs the website and any related applications (together, the "Interface") operated by Wasteparker Nigeria Limited ("Wasteparker", "we", "us"). By using the Interface you consent to the collection and use of your information as described here. This Policy is incorporated into, and subject to, our Terms of Use.

This Policy covers information we gather directly through our own Interface. It does not cover information you give to third-party platforms you use to reach us — please review their own privacy policies separately.

For the purposes of this Policy, "personal information" means any information that identifies or could be used to identify a particular individual — for example, a name, address, email address, or phone number.

You can browse the Interface without giving us any personal information. To use certain services — requesting a pickup, starting service, or creating a customer account — you'll need to provide information such as your name, address, phone number, email address, and service preferences.

We also collect what you choose to submit through our contact and request-a-quote forms, through joining a mailing list, or by corresponding with us directly. Providing this information is voluntary, but we may not be able to provide the service you're asking for without it.

When you use the Interface, our servers automatically log standard technical information — your IP address, browser type, pages viewed, and time of visit — to keep the site running and secure.

If we use third-party vendors for payment processing or messaging, those vendors may separately collect payment or contact details needed to complete a transaction. We are not responsible for their privacy practices; please review their policies before using those features.

We use your information to operate your account, schedule and confirm collection, provide customer support, respond to enquiries, and maintain the security of the Interface. We do not sell your personal information.

We won't send you marketing messages without your consent. You can opt out of any communication at any time by emailing support@wasteparker.com or replying STOP to a text message.

We share personal information with our own staff, contractors, and service providers only as needed to deliver your service, and we require them to handle it in line with this Policy.

We do not sell or share your personal information with third parties for their own marketing use without your consent.

We may disclose information where required by Nigerian law, or where we believe in good faith that disclosure is necessary to protect our rights, our customers, or the security of the Interface.

We keep your personal information for as long as we need it to provide your service and meet our legal obligations. When we no longer need it, we remove it from our systems or anonymise it.

Under the Nigeria Data Protection Act 2023, you have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, contact us using the details below — we may ask for information to confirm your identity first.

You may decline to provide personal information, though this may limit our ability to provide certain services to you.

The Interface may use cookies to remember your preferences, keep you signed in, and understand how the site is used. You can disable cookies in your browser settings, though some features may not work correctly without them.

The Interface is not directed at, and we do not knowingly collect personal information from, children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

The Interface may link to third-party websites we don't control. We aren't responsible for their content or privacy practices.

We may update this Policy from time to time. Updates take effect as soon as they're posted here. Continued use of the Interface after a change means you accept the revised Policy.

Wasteparker Nigeria Limited

6 Isaiah Odolu Close, Off Elelenwo Street, GRA 1, Port Harcourt, Rivers State, Nigeria

support@wasteparker.com